5-2 Case Study: Problem Analysis
This assignment will be submitted to Turnitin®.
In this case study, you will examine an organization’s attempt at identifying the root cause of a problem.Review the article “Era of Quality at the Akshaya Patra Foundation” at the end of your textbook, focusing on the organization’s attempt to identify the root cause of a problem using the fishbone analysis. Reflect on the concepts introduced in the assigned chapter while addressing the following questions:
- How thorough was the analysis at getting to the root cause of the problem?
- Do you think enough questions were asked to drill down to the root cause, or were just the symptoms being addressed? Explain.
- If this problem reoccurred and you were responsible for employing a new DMAIC, what would you do differently?
Justify your responses with references from the case and/or authoritative sources.To complete this assignment, review the Module Five Case Study Guidelines and Rubric document.