9/11/23, 1:59 PM Case – BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1)
https://tlc.trident.edu/d2l/le/content/201354/viewContent/5059887/View 1/2
Module 3 – Case
HEALTHCARE DELIVERY SYSTEMS QUALITY AND
IMPROVEMENT PROGRAMS
Assignment Overview
Healthcare delivery systems’ quality and improvement programs are designed to
achieve improvement in needed areas. Usually there is a proposal or formal
planning process before an improvement program/project begins.
Case Assignment
You are the Quality Improvement Director at Trident International Hospital (TIH).
Select an area of interest that you would like to improve upon in the hospital, for
example, reduction of patient falls. Be as specific as possible with your selection.
You are to develop a proposal for an improvement plan/program for your selected
area of interest. Include the following in a 2- to 3-page proposal:
1. Title Page – On the title page, identify the name of your plan (i.e., TIH Reduction
in Patient Falls 2018: Quality Improvement Plan).
2. Key Features – Identify 3-4 key characteristics of your area of improvement (i.e.,
quarterly patient fall staff training, increase staffing by 10% by 2020 to assist with
effective patient monitoring, etc.).
3. Impact on Healthcare Delivery System – Identify and explain how the
improvement will impact healthcare delivery from a patient and organizational
perspective.
4. Importance – Explain the importance of your improvement.
5. Benefits – Identify and explain 2-3 benefits of the area of improvement.
6. Challenges – Identify and explain 2-3 challenges in executing your improving
plan/program (i.e., challenges related to understaffing and finances may impact
program efficiencies).
7. Timeline – Identify a reasonable timeline to completion of your project.
8. Expected Outcomes – Identify 2-3 outcomes from your improvement plan (i.e.,
reduce patient falls by 30% by year 2020).
Note: The example used in this assignment cannot be used in your submission.
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9/11/23, 1:59 PM Case – BHA435 Healthcare Quality Assessment and Improvement (2023AUG14FT-1)
https://tlc.trident.edu/d2l/le/content/201354/viewContent/5059887/View 2/2
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Assignment Expectations
Conduct additional research to gather sufficient information to justify/support your report.
1. Limit your response to a maximum of 3 pages (title and reference page is not
included in page number count).
2. Support your responses with peer-reviewed articles, with 2 to 3 references. Use
the following link for additional information on how to recognize peer-reviewed
journals:
How to Recognize Peer-Reviewed (Refereed) Journals
http://www.angelo.edu/services/library/handouts/peerrev.php.
3. You may use the following source to assist in formatting your assignment:
Purdue Owl – https://owl.english.purdue.edu/owl/resource/560/01/.
4. For additional information on reliability of sources, review the following
source: https://nccih.nih.gov/health/webresources.
5. This assignment will be graded based on the content in the rubric.