Quality assurance is a(n) ________.
a. process used to determine how many products should be inspected to calculate a probability that the total number of products will meet organizational quality standards
b. process used to determine the number of products to be inspected during a random check
c. standardized system used by organizations to measure employee performance in achieving the desired quality
d. consortium of a small group of workers who meet with management to discuss quality-related problems
e. operations process involving a broad group of activities aimed at achieving the organization’s quality objectives