Sidney has recently been missing work. She tends to call in at the last minute, and there seems to be a pattern developing of Mondays and Fridays. Sidney has been in rehabilitation in the past for alcohol abuse. You need to talk to Sidney.
1. What course of action will you take or recommend in terms of progressive discipline — verbal warning, written warning, suspension, final warning, suspension or termination?
2. How does this match with your Bank of America policies? What, if any, conflicts are there between what you “want” to do versus what the policy “requires” you to do?
3. Describe the potential legal issues in the scenario — particular laws that apply or legal exposure for the way you handle it.
*answer as if you are the one speaking to Sidney*