WCM 610 3-1 Discussion: Quantifying Qualitative Information in the Measure Phase of the DMAIC Process Model
First, read Chapter 5 in The Essential Workplace Conflict Handbook and review your work with SMART goals from Module Two.Next, carefully read the MEASURE Supplementary Document and, using your actual organization’s conflict (or the Garden Depot case study), Measure the problem or problems you Defined in Module Two. Use the Organization A Example Flowchart to help you organize your thinking, and then put the information from your flowchart into a Measure gap-analysis table using the Measure Gap-Analysis Table Template. Upload this table to the discussion.In your initial post, address the following:
- What were some challenges you encountered in identifying the variables (ethical, moral, or legal) that were or are present between employees and the organization you evaluated?
- How will you apply what you have learned about transforming qualitative information to quantitative data to identify and analyze gaps in your final project case study’s organizational conflict?
In responding to your peers, reflect upon the issues addressed in the Measure phase, and recommend revisions.Use specific examples from your own organizational conflict or the Garden Depot case study in your initial posts and in your responses to other students’ posts.
To complete this assignment, review the Discussion Rubric document.